Returns & Exchanges
At Bataleon, we want you to be completely satisfied with your setup, which is why we offer a 30-day return window for all unused gear in its original packaging. Whether the flex isn't right or you need a different size, we are committed to getting you back on the mountain with the right equipment.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely place your unused products back in their original packaging, ensuring all tags and protective films remain intact to qualify for a full refund.
- 3.Ship It Back
Print the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.